RESPONSIBLE FOR THE PROTECTION OF YOUR PERSONAL DATA


The person responsible for data protection is the Web Development Department, located at the same address, it can be contacted at the following email: systems@metransfers.com

PERSONAL INFORMATION REQUESTED
Me Transfers will request identifying and non-sensitive personal information from the users of the services through our Internet Site and Call Center, for the purposes of processing, monitoring, updating, modification, cancellation and confirmation of the services reserved with Transfers me. The type of information that is requested from the users of the services includes, but is not limited to, name, telephone number, electronic mail address (e-mail), additional information important for the reservation and payment process, data that are necessary to carry out the normal activity of the service.

The owner of the data, when registering, gives his consent in a free, specific, informed and unequivocal way to provide the personal data that is required, with the understanding that if the user decides not to provide the mandatory information, he will not be able to access the services that actually require such information, however, you may have access to all other services that do not require such information. In no case and under no circumstances does Me Transfers store information on sensitive personal data such as racial or ethnic origin, current health status, genetic information, religious, philosophical and moral beliefs, union affiliation, political opinions, sexual preference, etc.

Likewise, we collect the email addresses of those who communicate with us in this way, aggregated information of which pages are the ones you visit, as well as any other information that you voluntarily provide us, such as that related to surveys or records in the place.

The information you provide as a user of our Website may be used to: contact you in case of reservation changes, detect or prevent the commission of possible cyber crimes, to carry out customer surveys, manage the customer relationship and improve the content of the Site, as well as for statistical purposes of our improvement in the service. In case you provide us with your telephone number, we will only contact you by this means in case of change of reservations or questions related to the payment process.

The personal information that you provide us as a user of our Internet Site and Call Center must be true and correspond to your current situation. Said information will be treated in accordance with the principles established in the legislation that incorporates this privacy notice.

DATA TRANSFER
Personal data may be transferred and / or shared to business partners, affiliates, suppliers, financial, banking and credit institutions, subsidiaries, affiliates, affiliates and third parties, such as hotels, rental companies, airlines, tour providers, etc., to Marketing purposes confirm reservations and in general to comply with the obligations contracted with the user or client.

PRIVACY AND PROTECTION OF PERSONAL INFORMATION
Me Transfers uses the most advanced technology and processes for the protection of the information provided by the holders of personal data. This technology encrypts, encodes and prevents the interception of information provided via the Internet and the Call Center, including credit cards and email addresses. Me Transfers establishes and maintains administrative, technical and physical security measures that allow protecting personal data against: damage, loss or alteration, destruction, or unauthorized use, access or treatment. The Me Transfers Internet Site contains hyperlinks or hypertexts, advertisements, buttons and search tools on the world wide web that, when clicked or used by users, connect to other portals or Internet sites owned by third parties. Despite the fact that in some cases these third-party sites or portals are framed with the navigation bar or the style and appearance of Me Transfers, the Information that the User provides through those sites or portals is not covered or contemplated. For this privacy notice and its handling or use is not the responsibility of Me Transfers, so we recommend our users to check the notices and privacy policies displayed or applicable to these third-party sites or portals.

We undertake not to transfer your personal information to third parties without your consent, except for the exceptions provided in article 37 of the Federal Law on Protection of Personal Data Held by Private Parties, as well as to carry out this transfer in the terms established by law.

Article 37 of the Federal Law on Protection of Personal Data Held by Private Parties.

Article 37.- National or international data transfers may be carried out without the consent of the owner when any of the following cases occurs:

When the transfer is provided for in a Law or Treaty to which Mexico is a party;

When the transfer is necessary for the prevention or medical diagnosis, the provision of healthcare, medical treatment or the management of healthcare services;

When the transfer is made to holding companies, subsidiaries or affiliates under the common control of the person in charge, or to a parent company or to any company of the same group of the person in charge that operates under the same internal processes and policies;

When the transfer is necessary by virtue of a contract entered into or to be entered into in the interest of the owner, the person responsible and a third;

When the transfer is necessary or legally required to safeguard a public interest, or for the administration or administration of justice;

When the transfer is necessary for the recognition, exercise or defense of a right in a judicial process, and

When the transfer is necessary for the maintenance or fulfillment of a legal relationship between the controller and the owner.

All the information that clients provide to Lomas Travel, such as name, address, email, telephone and other information about the reservation during the online payment processes, will be treated strictly confidential, unless otherwise specified. the clients.

USE OF "COOKIES" AND "IP ADDRESSES"
The ME Transfers data server will send data to the User's browser to be stored on their computer's hard drive. This allows us to identify the computers used by Users when accessing our Portal. This process is known as the use of "cookies" or "IP addresses", through the use of "cookies" or "IP addresses". Through this process Lomas Travel can offer a more personalized service to its Users since it allows us, among other things, to publish advertising and promotional campaigns, measure the size of our audience and the flow of traffic in the different sites that the User visits. Through "cookies" or "IP addresses" users are not personally identified, but the public IP from where the user connects.

ACCESS TO PERSONAL DATA
As a user of the services provided by Me Transfers, you have the right to access the personal data that you provide and the details of the treatment thereof, as well as the rectification and deletion in case of being inaccurate, incomplete or the user withdraws his consent; cancel them when you consider that they are not required for any of the purposes indicated in this Privacy Notice, they are being used for non-consensual purposes or the contractual or service relationship has ended, you may also oppose the treatment of them for specific purposes, limit them and even to the portability of your data.

The Law grants you four rights to exercise (ARCO Rights):

Access to your personal data to know which ones are protected, if they are correct or updated and for what purpose they are used.

Rectification in case of being inaccurate, incorrect or out of date.

Cancellation consisting of the elimination of your personal data when you consider that they are not being used for the fulfillment of the purposes established in this Privacy Notice.

Opposition to the processing of your personal data regarding any of the purposes established in this Privacy Notice.

You have the right to revoke the consent granted for the processing of your personal data, in order to stop making use of them, likewise, you can revoke your consent to receive promotions and offers by telephone or by email.

To exercise your ARCO Rights or your right to revoke consent for the processing of your personal data, you must submit your respective request in writing and in Spanish, and you must send it to Me Transfers through the following email: systems @ metransfers .com, or send your letter by mail, courier or hand-deliver to the Systems Department, located at return smoke 121, Manzana 104 Lote 8 Supermanzana 105, Cancún, Quintana Roo, Mexico, Postal Code 77539.

Your request letter must indicate your full name with surnames, attach a simple copy of your official identification, indicate your email or physical address that you designate for notifications and a contact telephone number. You can enter this information in the following link: https://privacidad.metransfers.com.mx/

Me Transfers will follow up on your request within a period of 15 business days from the receipt of said request with the complete documentation, to inform you whether or not said request proceeded, informing its rectification, carry out the necessary steps for the cancellation of your personal data, or end the use of them.

LAWS INCORPORATED IN THIS NOTICE
The LFPDPPP (Federal Law for the Protection of Personal Data Held by Private Parties) which is the law that is responsible for protecting personal data in Mexico.

The RGPD (Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016 regarding the protection of natural persons with regard to the processing of personal data and the free circulation of these data) which is the new regulations of the European Union for the regulation of the processing of personal data.

MODIFICATIONS TO THE PRIVACY NOTICE
Me Transfers reserves the right to modify or update in whole or in part the terms and conditions of this Privacy Notice, in order to attend to new legislation, internal policies or new requirements for the provision or offering of our services or products. These modifications will be available to the public on our Website.

AUTHORITY
If the user considers that the protection of their personal data has been violated, they are free to go to the INAI.

ACCEPTANCE OF TERMS
This statement of Confidentiality / Privacy is subject to the terms and conditions of the Internet Site of Me Shuttle, S.A. de C.V. / https://www.metransferscancun.com.mx/ described above, which constitutes a legal agreement between you as a user and me shuttle, S.A. by C.V.

If as a user you use the services of Me shuttle, S.A. de C.V. and / or https://www.metransferscancun.com.mx/ or you provide us with your information, it means that you have read, understood and agreed to the terms set forth above, in a free, specific, informed, and unequivocal way.